Reference

Privacy Policy for Your Account

Live Baccarat, Lotus Land, Football Strike, Crash Game, Bingo and Fishing War sit behind an account flow where we collect only the details needed to run access, wallet…

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fixmatka Privacy Policy for Your Account
HELP CHANNELS

Privacy Requests Through India Support

If you want to ask about your Privacy Policy rights, start with the support route linked inside your account area. Share the mobile number or email used on your account so we can match your request safely. We may ask for extra checks before changing records, because privacy work must protect the account holder and the wallet at the same time.

Team online

Account privacy help

Use account support when you need to ask what personal data is linked to your profile, correct a spelling error, update contact details or raise a concern about how a record is being used.

Payment record queries

For UPI, Paytm, PhonePe or Google Pay references, send the transaction time and visible reference code. We use those details to trace the record without asking for bank passwords or private wallet PINs.

Cookie and device help

If cookie choices, device alerts or login records look unclear, contact us from the same device where possible. That helps us compare session data and explain what was stored for security checks.

ACCOUNT SAFETY

Privacy Controls Around Your Wallet

Our privacy handling is built around practical account work: access checks, wallet verification, support logs, cookie control and record retention.

Data we collect

We collect account details, login records, device type, approximate location signals, support messages, wallet references and game session records when they are needed to run access, support or security checks.

Why we use data

Your data helps us confirm account access, process wallet records, respond to privacy requests, investigate unusual login patterns and meet record-keeping duties that may apply in India or another permitted region.

Cookie choices

Cookies help remember session status, language choices and security signals. You can adjust browser settings, but some account functions may need essential cookies to keep login and wallet checks working.

Payment privacy

UPI, Paytm, PhonePe and Google Pay records are used to match deposits and withdrawals with your account. We store transaction references, not private PINs, passwords or full banking credentials.

Retention approach

We keep records for as long as needed for account service, dispute handling, fraud checks, legal duties and audit needs. After that, records are deleted, anonymised or kept only where law requires.

Request handling

You can ask to access, correct or remove eligible personal data. We may verify your identity first, then explain what can be changed and what must remain for legal or security reasons.

Your Privacy Policy Questions

These answers explain how the Privacy Policy applies when you open an account, use payment methods, adjust cookies or contact support. They are written for practical account situations in India, not abstract legal wording. If your case involves a dispute, a security alert or a correction request, contact support from your account so we can review the right record.

It covers account details, contact data, login records, device signals, cookie preferences, support messages, game session records and payment references linked to UPI, Paytm, PhonePe or Google Pay where they connect to your account.

Payment references help us match deposits and withdrawals to your wallet, check disputed entries and answer support requests. We do not need your UPI PIN, wallet password or private banking login for this process.

Yes. Contact support from your account and explain what should be corrected. We may ask for checks that show the request is really from you before changing names, mobile numbers or other account records.

Cookies are used for login status, session safety, language choices and account security signals. You can manage cookies in your browser, though blocking essential cookies may affect access or wallet checks.

We share data only where needed for payment processing, account security, support tools, legal duties or service providers helping us run the account system. We do not sell your personal data.

Retention depends on account activity, payment disputes, security checks and legal duties. When records are no longer needed, we remove them, anonymise them or keep only what the law requires.

Yes. Access and eligibility depend on local law and are available only where local law permits. Privacy requests can still be raised through support, and we will explain what rights apply to your account.

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